"MAGIC helped me gain new skills and confidence. Anyone who wants to improve their skills when dealing with complaints would benefit from this course."
- Kate Black
The McKee Group

Improve Your Customer Service
View the MAGICĀ® Workouts Training Tour

View the Product Tour to see for yourself...

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With MAGIC® Workouts you can:
  • Provide a clear, measurable standard for exceptional customer service

  • Reinforce soft-skills training to extend impact
  • Assess your associates' ability to recognize exceptional interactions

  • Demonstrate results and track improvement 

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