"The 33 Points of MAGIC gives us the strategy for showing our customers we really care about them. The impact on our staff has been amazing. Our area has become an example to the rest of the firm as to how to treat our customers right."
- Jayne Stevens
The Alger Fund

Improve Your Customer Service
View the MAGICĀ® Workouts Training Tour

View the Product Tour to see for yourself...

View Product Tour
With MAGIC® Workouts you can:
  • Provide a clear, measurable standard for exceptional customer service

  • Reinforce soft-skills training to extend impact
  • Assess your associates' ability to recognize exceptional interactions

  • Demonstrate results and track improvement 

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