"The writing class was enlightening and very beneficial. I apply what I learned every day! I am also happy to report I have increased my efficiency in writing emails and seen an improved response time from my readers.”
- Lauren Lemack
RSA, The Security Division of EMC Work

Improve Your Customer Service
View the MAGIC® Workouts Training Tour

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With MAGIC® Workouts you can:
  • Provide a clear, measurable standard for exceptional customer service

  • Reinforce soft-skills training to extend impact

  • Assess your associates' ability to recognize exceptional interactions

  • Demonstrate results and track improvement 

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