How To Talk To Customers
Create A Great Impression Every
Time With MAGIC®


Communico offers customer service training and consulting that delivers measurable results for all customer service organizations. 

Our MAGIC® approach helps organizations build a service culture with employee engagement. MAGIC delivers a consistently positive customer experience. 

Service passion with every interaction!

  • We'll assess your service climate and culture
  • Deliver MAGIC customer service training and coaching
  • Reinforce and sustain exceptional service
  • Create measurable results
  • Improve the employee and customer experience


MAGIC is a registered trademark
of Communico Ltd.

An interactive e-learning tool to increase the quality and consistency
of customer service interactions.

  • Provide a clear standard for exceptional customer service
  • Measure and assess individual, group and overall performance
  • Customize training for the types of interactions faced daily
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