MAGIC® Insights
Inspiring Exceptional Service Cultures
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stands for Make A Great Impression on the Customer.
Helping You Create a Great Customer Experience

In This Issue

Letter From The Editor
Eight Ways to Drive Yourself Calm Instead of Crazy
Four Keys to Releasing and Sustaining  Happiness
Take Time for Yourself
Another Fun Reinforcement Puzzle

About Us
Communico helps organizations build and sustain exceptional service cultures. With our MAGIC® system of training and consulting services, we collaborate with you to measurably improve your customer and employee experiences.

To download a free chapter of our book, How to Talk to Customers, and learn more, click here.
MAGIC is a registered trademark of Communico Ltd.


Letter from the Editor
Eight Ways to Drive Yourself Calm Instead of Crazy
Need to calm down your hectic life?

All your life commitments may be putting you under stress, but it’s fairly easy to drive yourself calm.

Read on to learn eight simple ways to do just that.
Four Keys to Releasing and Sustaining Happiness
Happiness brought to you by MAGIC?

The pursuit of happiness is one of our most cherished freedoms – but does it elude you? And, is there a connection to MAGIC?

Read on to learn four keys to happiness and how your customers can benefit as well.
Take Time for Yourself
We get it, we're all busy. But five minutes is all it will take to make a difference in your day.

Click here for a quick read on how to make and take time for yourself.
Reinforcement Puzzle #27
Try your hand at word scrambles, crossword puzzles, logic games and more. Use them to support your training, stimulate thinking and reinforce MAGIC principles. Fill them out on your own, or use them for a lively team challenge.

If you'd like to test your knowledge and puzzle prowess, click here to view the latest puzzle.