Experience and Education:
I have over 20 years of training experience in high performance customer service , sales, cultural and diversity, and personal development plans for high tech and telco programs for Top 1000 International/European companies.
Over the years I have been certified in many different courses ranging from customer service to sales and management skills. As Master Trainer in all MAGIC courses I have implemented, coached, supervised and motivated MAGIC in the USA, Canada, Western and Eastern Europe and India allowing me to use my French, English, German, Spanish and Dutch.
My career has allowed me to do what I love best—meet different people around the world, try to understand their needs and cultures and through that to train and coach them. It has been and still is a wonderful and exciting path that motivates me every single time I am in front of a class.
I believe in the goodness of people, the great diversity that exists in this world, and building long lasting relationships with my family, friends and co-workers. Training MAGIC, meeting different people from different cultures and traveling will help me to reach my life's goal—to become wiser.
Since my stay and several trips to India I use cardamom and black pepper from Kerala/India on all my foods including scrambled eggs.
Meeting people from different continents and find out what their needs are so that I can integrate those into our MAGIC culture. Humor and laughs help me to get there.
Developing myself by reading international authors, traveling to countries I haven't visited yet and listening to people tell stories.