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Joyce Bailey
Joyce Bailey Training Consultant

Experience and Education:
With a B.S. in Business Administration from the University of Southern Maine, I first spent 12 years working at UNUM in Portland, Maine, learning the disability insurance business.

Next I enjoyed 10 years at Liberty Mutual in Dover, NH, where my gift for employee training and development was discovered and nurtured. It was at Liberty that I began facilitating Communico’s MAGIC program in 1996.  Now as in independent training consultant since 2004, I am delighted to continue to work with the incredibly talented Communico team and their outstanding programs.

Personal Trajectory:
My goal is to live well in this wonderful world and to leave behind no sloppy traces. I believe I am contributing to world peace and harmony by inspiring others to create success and fulfillment in their lives, focusing my talents and enthusiasm on the essential life skills and elements of communicating, learning, creating solutions, negotiating, resolving conflicts, managing time, understanding self and others, and dancing!

Virtues:
Building relationships with compassion, honesty and integrity, walking softly on the earth, caring for myself in body, mind and spirit.

Vices:
Eating uncooked cookie dough, and loving my Shetland Sheepdog “Four Feet” more than any creature on earth!

Favorite Project:
Teaching others how to dance and seeing them come to adore it! 

Special Interests: 
Dancing (Swing, Latin, Ballroom & Jazz), cooking, gardening, traveling, walking, cycling, yoga, cross-country skiing, learning Spanish as a second language, raising and training Shetland Sheepdogs, Taoist philosophy, sitting still outside in nature, audio books and reading.

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"Thanks to MAGIC training, word of our department's excellent customer service has spread throughout the corporation. We continually receive positive feedback from customers and our Customer Advocates are very proud of their MAGIC skills. Thank you for helping us enhance the level of service we provide at Blue Cross Blue Shield of Illinois."
 
- Carol Perry, PTC Supervisor and MAGIC Facilitator
Blue Cross Blue Shield of Illinois
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