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An interactive e-learning tool to increase the quality and consistency of customer service interactions. | | |  |  | | |  | | |  | 
| "The 33 Points of MAGIC gives us the strategy for showing our customers we really care about them. The impact on our staff has been amazing. Our area has become an example to the rest of the firm as to how to treat our customers right." |
- Jayne Stevens
The Alger Fund | | | | |  | |