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New Research Reveals Link Between Happy Customers and Strong Financial Performance As service advocates, we know in our hearts and minds that increased customer satisfaction leads to better financial performance. This new research may surprise you and provide some data that will cause leaders to look at customer service with newfound respect and appreciation. Read on to learn more about the economic benefits of companies with happy customers. Live Web Seminar! Join us for a live 60 minute webinar on-- Service MAGIC: Three Keys to Sustaining a Competitive Edge. July 23, 2 p.m. EDT. Learn what it takes to deliver consistent, service-centric excellence. For more information, special offers, and registration, click here. How to Talk to Customers is Now Available as an eBook Too many books gathering dust on your shelves? Fed up with excess paper and the impact on the environment? Consider an eBook. No paper...no deforestation...more air...we like air. eBooks take up no space. To visit E Books About Business, where you can purchase an e-version of How to Talk to Customers click here. Get Fit and Customer-focused with How to Talk To Customers Read on to hear how one fitness professional used Communico's book to improve herself -- in more ways than one. 20 Ways to Reduce Stress and Get Fit as you Work -- in Three Minutes a Day Are your pants a bit tighter than they used to be? Ever notice a twinge in your back? Research shows that people who sit at least six hours a day are likely to lose muscle tone, experience back pain, gain weight and suffer from increased stress. Everyone seems to be working longer hours these days, making the 'no-time-to-exercise' excuse easier to use than ever. How can you exercise while sitting in an office or cubicle and staring at a computer screen for most of the day? Impossible, you say. Continue on for ideas to get your started. Turkey's first Human Resources magazine, HRDERGI, chooses to feature two articles written by Communico associates.
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