WESTPORT, CT - March 17, 2006 - A professor at the Robert H. Smith School of Business (affiliated with the University of Maryland) has selected seven articles from Communico Ltd.'s MAGIC Service Newsletter to be a part of the curriculum for an Executive MBA (EMBA) program. 

Otis Elevator Co. has contracted with this School of Business to deliver an EMBA program to their employees in China. The articles will be used in a course pack for classroom discussion and consist of the following:

• Do You Have More Stress than in the Past? Learn to De-Stress in 2006!
  By Diane Berenbaum, Senior Vice President, Communico Ltd.
  
  
• Creating Spirit in Your Call Center: Montefiore's CMO Leads the Way
  By Steve Lamm, Vice President, Communico Ltd.
  
  
• Holding Others Accountable is SIMPLE
  By Brian Cole Miller, Principal, Work Solutions
  
  
• Fast-Track Teambuilding for New Associates
  By Jean Marie Johnson, Vice President, Communico Ltd.
  
  
• Hospital Patients Deserve and Expect MAGIC Care
  By Jeremiah Walsh, Vice President, Communico Ltd.
  
  
• Reducing Turnover: Five Pitfalls That Prevent Success
  Communico, Ltd. White Paper
  
  
• Think You're Likeable? Take the Test to Know for Sure 
  By Diane Berenbaum, Senior Vice President, Communico Ltd.